7 Reasons why your business needs a chatbot?

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Chatbots have increased in popularity in recent years. These programs allow conversation with people. Some are made to reply to basic questions, while others are advanced and can understand complicated requests. As a result, these programs have become popular on social messaging platforms.

Computer programs which can have real conversations are known as chatbots. A chat interface allows chatbots to converse with users. Chatbots can be used with almost all popular messaging apps. These bots can be given distinct personalities as well. Chatbots can understand written and spoken text, and interpret its meaning. The bot can then look up relevant information and deliver it to the user. Most modern smartphone apps rely on chatbots to function. One of the ways your business can take advantage of a chatbot is to integrate it with your business website.

Download our E-book on chatbots to learn more.

Terry Ottow

Terry Ottow

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AMPM Web is a web development and digital marketing agency based in Auckland and servicing auckland wide to every sector of the business.

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