Computer programs which can have real conversations are known as chatbots. A chat interface allows chatbots to converse with users. Chatbots can be used with almost all popular messaging apps. These bots can be given distinct personalities as well. Chatbots can understand written and spoken text, and interpret its meaning. The bot can then look up relevant information and deliver it to the user. Most modern smartphone apps rely on chatbots to function. One of the ways your business can take advantage of a chatbot is to integrate it with your business website.